FAQS
Do I have to be a member to attend group sessions?
No, you don’t have to be a member to attend our group sessions. Our life:lab 1 package allows you to purchase just 1 session at a time.
How do I book a group training session?
Simply sign into your account to book a session. Sessions can be booked up to 7 days in advance.
How do I book a personal training session?
To book a personal training session, please contact info@lifelab.co.uk.
I’m on the waiting list, how do I know if a space becomes available?
We will send you an email notification should a space become available.
What should I wear when attending a session?
Comfortable sports clothing and trainers should be worn when attending sessions. Please bring water and a sweat towel with you to all sessions.
Am I tied into a contract?
There are no contracts at life:lab. Memberships can be cancelled at anytime by providing 1 calendar month’s notice.
How do I cancel my membership?
To cancel your membership please email info@lifelab.co.uk . All memberships are subject to a 1 calendar month notice period.
Can I freeze my membership?
Yes, memberships can be frozen for a maximum of 2 months. To freeze your membership, please email info@lifelab.co.uk with the dates you would like to go on freeze and the reason why.